”Over 16 years MRM has assisted Avis with in-depth customer research. The results gave a clear understanding of various markets and segments which empowered Avis to grow market share significantly, so that Avis Southern Africa is now one of the most dominant Avis licensees world-wide.”

”Congo Equipment's Customer Journey consisted of many unique influences that may not be taken into account with an 'Off the Shelf' CX Measurement solution. MRM Support built, piloted, adapted, and implemented a flexible CX measurement solution effortlessly.”

”MRM delivered an exceptional tailor made system for us. All our expectations have been exceeded with regards to feedback, requested changes and data analysis. They took initiative and streamlined the process for us. With MRM you geet the best value for money with unquestionable service.”

”With a new entrant into our market, we needed insight into our customer to take our brand from good to great. The CSI studies that MRM Support offers, allows us to understand the perceptions of our clients.”

”MRM Support created a bespoke CX measurement tool that aligns with our business requirements. With their system, we are able to obtain valuable insights in our unique customer journeys which unlocks new opportunities for our business.”

”We are impressed with the level of adaptability and bespoke solutions which have assisted us in creating tangible Brand separation from our competitors. We enjoyed dedicated support from MRM at every level of our team. This has been invaluable for our business in a highly competitive landscape.”

”As a company going through a significant shift in culture, it became extremely important to understand and manage our employees experience in their work environment. Our experience working with MRM Support has always been one of professionalism and with tangible results. It has without a doubt improved our employee engagement.”

”Our business started the journey with MRM in 2012 and since then MRM has become a trusted business partner. As a result of MRM's assistance we have very critical insights into our workforce and customers.”